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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48983 reviews)

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4.94

Based on 48,983 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Account has some good features and app is easy to use. Account has some good features and app is easy to use. Would recommend to anyone. Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48983)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Amazing customer service

Amazing customer service via the app. Responses are instant and you can ask anything rather than being guided through optional questions. really easy to use app aswell. Reviewed on: 17th April 2025

I receive notifications when I receive or spend money.

I receive notifications when I receive or spend money. I get a reminder the day before money is due to leave my account. Earning cashback and using roundups means I save a bit extra without trying. So easy to open the account and associated savings spaces that I earn interest on. Reviewed on: 17th April 2025

Easy online banking.

Easy online banking. Good accessible platform. Reviewed on: 17th April 2025

Quick and easy to set up on line.

Quick and easy to set up on line. Instantly opened and verified. Great service and no hassle Reviewed on: 17th April 2025

A bank that gives great service, with a capital S!

A bank that gives great service, with a capital S! Reviewed on: 17th April 2025

I have found Chase very easy to use.

I have found Chase very easy to use. Fast set-up. Reviewed on: 17th April 2025

Excellent Bank - would recommend to a friend

Excellent Bank - would recommend to a friend Reviewed on: 17th April 2025

I cannot open the account at first, but since I have...

I cannot open the account at first, but since I have contacted iwth their CS dept, they did proceed the application with me throught the call one step by one step and make it for me. Reviewed on: 17th April 2025

Chase is a good for travel

Chase is a good bank for being abroad. Great value for money. And great for travelling Reviewed on: 17th April 2025

can't complaint about services I am receiving from C...

can't complaint about services I am receiving from Chase Bank Reviewed on: 17th April 2025

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