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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,984 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank Always a quick efficient reply to any questions asked Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

great service & expertise

Very good service, instant replies to anything you require assistance on. Always accommodating and have great expertise advice & rang of products. Reviewed on: 17th April 2025

Rewards .

I love the rewards for grocery purchases. Reviewed on: 17th April 2025

Locked account

Took weeks to solve and unlock my locked account. Locking for no reason Reviewed on: 16th April 2025

Expensive rates

Their rates have gotten very expensive lately. Not the best bank that they were before. Reviewed on: 16th April 2025

Great app.

Great app. Shame Cashback has been cut back. Reviewed on: 15th April 2025

Very happy with Chase

Opened an account with Chase before a trip abroad, following a recommendation on the MoneySavingExpert website for accounts with no fees for foreign spending. Started using it more and more on my return as I liked the app and the ability to organise money into different accounts. Now much prefer it to my 'main' account with another bank. It had a good opening interest rate on the savings account too, although that offer has now finished. Reviewed on: 13th April 2025

good for consumptions

I have only been using Chase Bank for half a year, but it is really good. The reward mechanism is very practical and it can help me round up quickly. I often use Chase Bank for consumption, but one thing is that it is not easy to apply for a Chase Bank account at the beginning. Reviewed on: 12th April 2025

Fantastic, does everything I need and pays good inte...

Fantastic, does everything I need and pays good interest Reviewed on: 11th April 2025

Payments are a pain

They just keep blocking transactions saying they are fraudulent and it just gets very irritating. Reviewed on: 9th April 2025

Very good experience using Chase bank.

Very good experience using Chase bank. Does exactly what I need. Has interesting and informative news feeds. Absolutely no complaints with service Reviewed on: 8th April 2025

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