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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase the easy way

Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

I love the bank account!

I love the account for the round ups and rewards it's so easy to bank with them. My daughter opened an account on my recommendation and she had to contact customer services who were brilliant! Reviewed on: 2nd April 2025

Chase have a wonderful customer service support syst...

Chase have a wonderful customer service support system, which answers concerns and queries very quickly over the phone or via a web chat. Agents are real people, knowledgable and quick to action responses. They give me confidence to do some complex banking despite the fact there are no physical branches. Reviewed on: 2nd April 2025

Best Bank

App is easy to navigate and customer service is second to none. Does what it says on the tin! Reviewed on: 2nd April 2025

Chase started well in the UK - but went downhill

Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now. Reviewed on: 2nd April 2025

Great card for spending at home but especially abroa...

Great card for spending at home but especially abroad, giving perfect exchange rate on cash withdrawals and no additional fees Reviewed on: 2nd April 2025

Great app, full of useful features

Great app, full of useful features Reviewed on: 2nd April 2025

absolute simplicity

Chase makes managing your money seamless and absolutely stress free. I cannot recommend it highly enough. Reviewed on: 2nd April 2025

Better in the first year, but still good

In the first year the savings rates were better and above average. The interest is paid monthly and if you qualify for cash back on your current account- the round up account interest is excellent. Reviewed on: 2nd April 2025

such an easy app to use for our online banking.

such an easy app to use for our online banking. I find it one of the most user friendly experiences and I like how payments are made so quickly between banks. Reviewed on: 2nd April 2025

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