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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Not happy with reduction in cashback .

Not happy with reduction in cashback . Chase was always a leader but sadly not any more Reviewed on: 21st March 2025

Very easy to use and the monthly breakdown of spend...

Very easy to use and the monthly breakdown of spend and receipts is very helpful. Reviewed on: 21st March 2025

Great banking service, provides cashback

Great banking service, provides cashback Reviewed on: 21st March 2025

Excellent overseas rates

I switched to Chase to take advantage of good rates on an overseas trip. Several years on, I am still happy with the products and services including roundup, savings and international transaction fees Reviewed on: 21st March 2025

Easy to use but cashback should be standard

Easy to use but cashback should be standard Reviewed on: 20th March 2025

Best bank ever

The people actually listen and empathise. Reviewed on: 20th March 2025

I love being able to have separate current account p...

I love being able to have separate current account pots that I can actually pay with from my card and have direct debits coming from those separate accounts all under one banner. It's fantastic being able to manage my money so effectively on my phone. It really works for me and my life. Reviewed on: 20th March 2025

Good current account with 1% cashback

Good current account with 1% cashback Reviewed on: 19th March 2025

Not as good as it used to be

Chase used to have excellent saving rates & 1% cashback on debit card spending. Now the saving rate it not particularly good and the cashback has pretty much been removed. The only plus is that there aren't any foreign exchange charges for purchases abroad. It is now just an OK bank. Reviewed on: 18th March 2025

Superb customer service!

Superb customer service! Always available and have never had any issues. App is top notch. Reviewed on: 18th March 2025

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