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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Been a user since the beginning, never had problems,...

Been a user since the beginning, never had problems, everything always went smoothly Reviewed on: 16th February 2026

Good Bank and great customer service

Great customer service. Would like Chase to offer a decent interest rate on credit balances and ideally restore the previous cash back Reviewed on: 16th February 2026

Chase Review

Always supportive with queries and fantastic benefits such as 1% cash back on all purchases Reviewed on: 16th February 2026

No problems

Loved the UX of the app and the ease of use. Reviewed on: 16th February 2026

I’ve only had one issue which was my.

I’ve only had one issue which was my. Fault and when I rang they answered quickly and helped me resolve my issue brilliantly Reviewed on: 16th February 2026

I couldn’t ask anymore from an account

I’ve had my Chase account for 4 months now and originally signed up for there leading ISA rates but then decided to try there current account and it has been incredibly easy to move money around between accounts and manage my finances. Furthermore there round up savings account is working overtime for me and ensuring that I’m maximising my investing potential. Reviewed on: 16th February 2026

So easy to use an online account.

So easy to use an online account. Good rate of interest too. Reviewed on: 16th February 2026

Recommend

Great bank with an easy to use app Reviewed on: 16th February 2026

Current Account Review

Simple and easy to use layout clear buttons and functionality. Allows clear tracking of transactions and movement between accounts. Reviewed on: 16th February 2026

App is fantastic, customer service could be better.

App is fantastic, customer service could be better. Reviewed on: 16th February 2026

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