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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Good service easy to use.

Good service easy to use Reviewed on: 6th March 2025

Excellent and great value service

Excellent and great value service Reviewed on: 6th March 2025

Customer support is very slow

Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

app works very well.

app works very well. customer support works through the app, all issues resolved. great incentives - cashback, saving offers, opportunity to have several pots. round ups. all the features you want, no fuss, easy to use - only drawback is integration to other services, and setting up direct debits through third party sites Reviewed on: 6th March 2025

Good and am happy

Almost like at Citi I am happy thought Reviewed on: 6th March 2025

Love the Chase app!

Great app and good cashback & roundup/reward rate! Love the ease of use of the app. Reviewed on: 6th March 2025

Simple, efficient banking service.

Simple, efficient banking service. Reviewed on: 6th March 2025

Good bank no issues easy to use and understand

Good bank no issues easy to use and understand Reviewed on: 6th March 2025

Love the use of multiple accounts under the main acc...

Love the use of multiple accounts under the main account umbrella Reviewed on: 6th March 2025

Refreshingly Helpful

If i need to contact chase about anything thing they are refreshingly helpful and you sense they really care and want to help Reviewed on: 6th March 2025

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