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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Love you can use abroad without fees it also comes s...

Love you can use abroad without fees it also comes straight to your phone if you use it Reviewed on: 3rd March 2025

Higher percent rate in savings , easy access to both...

Higher percent rate in savings , easy access to both savings & current account . Cashback on spending using current account Reviewed on: 3rd March 2025

Great service

App is very user friendly and staff in call centre very helpful when found fraud on my account Reviewed on: 3rd March 2025

Innovative banking for the everyday person

The ease of dealing and straight forwardness from the start. What you see on the label of the can is what is inside the can. Customer service when needed is available. Informative and transparent, no catches or hidden fees, if any!!! Reviewed on: 3rd March 2025

Simple and easy banking with rewards

Simple and easy banking with rewards Reviewed on: 3rd March 2025

Great current and savings accounts.

Great current and savings accounts. Best mobile app out there Reviewed on: 3rd March 2025

My favourite account

Easy to use, I feel my money is safe and secure. Getting cash back is a bonus. Am gradually using it for more and more transactions Reviewed on: 3rd March 2025

easy to contact customer services , love the rewards..

easy to contact customer services , love the rewards, app very easy to use and secure Reviewed on: 3rd March 2025

Banking made easy

I've banked with Chase for the past 2 years, it's cashback on purchases, foreign exchange rates and interest rates are all excellent. Access to the Chase app is easy meaning I have total control over what's happening in my account. Reviewed on: 3rd March 2025

Great app - easy to use - great service always updat...

Great app - easy to use - great service always updating their customers with offers - they also give you cash back on purchases Reviewed on: 3rd March 2025

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