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Chase Bank: Current account reviews

4.94
Based on 48,987 reviews, last reviewed 20th Apr 2026
452000% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great Great Savings rate. Great rewards rate. Great Savings rate. Great rewards Reviewed on: 20th April 2026
MB's avatar
MB

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48987)

Review of the Chase Bank, Current account:

Good customer service

5
Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

App is very easy to use, and great features

5
The app is very easy to use, and they have great features like letting you pick your PIN for your debit card when you open the account, rather than getting one through the post which you then have to change. The cashback on debit card spending is good as it has (almost) no restrictions. The savings rates are good too. Reviewed on: 3rd March 2025

Exceptional Banking Experience with Chase

5
Since switching to Chase Bank, my experience has been nothing short of outstanding. From the seamless account setup to the intuitive mobile banking app, every aspect of their service has exceeded expectations. One of the standout features is their customer service – responsive, knowledgeable, and genuinely helpful. Whether it’s a quick question or a more complex financial matter, Chase representatives have always provided clear, efficient, and friendly support. Their rewards program and cashback benefits add real value to everyday spending, making banking with them not only convenient but also rewarding. The security features are top-notch, offering peace of mind with advanced fraud protection and instant transaction alerts. Overall, Chase Bank has transformed the way I manage my finances. The reliability, innovation, and customer-first approach make it the best banking decision I’ve made. Highly recommended! Reviewed on: 3rd March 2025

Very Efficient and Easy to use

5
only used a few times, but always found chase bank easy to use and very efficient with good rates of interest Reviewed on: 3rd March 2025

Phone stolen

4
Phone stolen on holiday chase easy to get in touch with and great help Reviewed on: 3rd March 2025

great easy banking app

5
Easy to use good saving insentive, great banking app Reviewed on: 3rd March 2025

Excellent secure and safe online account.

5
Excellent secure and safe online account. Offer some things others don’t. Fantastic customer service. Reviewed on: 3rd March 2025

Great online bank.

5
Very impressed with. Chase bank. Easy to contact if any problems and a very usable App. Lots of rewards and saving opportunities. Reviewed on: 3rd March 2025

A great surprise Chase. Bank

5
Easy on line banking. Excellent support and customer service. Glad I left Barclays. Reviewed on: 3rd March 2025

Happy customer who has used them for the last 3/4 years

5
Have had a Chase bank account for a few years now and I love the additional rewards you can earn in cashback, as well as the ease of managing my money through my mobile. I also love their instant access savings account which has a decent savings rate compared to my other banks. Reviewed on: 3rd March 2025

Great account

5
Easy to use and the app is well laid out Reviewed on: 3rd March 2025

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