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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48987 reviews)

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4.94

Based on 48,987 reviews, last reviewed 20th Apr 2026

452000% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great Great Savings rate. Great rewards rate. Great Savings rate. Great rewards Reviewed on: 20th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48987)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Easy to use app.

Easy to use app. Disappointed with the drop in savings rate though. Reviewed on: 3rd March 2025

Always helpful friendly and professional

Always helpful friendly and professional Reviewed on: 3rd March 2025

Great Cash back offer- better than collecting airmiles

Great Cash back offer- better than collecting airmiles Reviewed on: 3rd March 2025

Customer support was rapid and excellent on the few...

Customer support was rapid and excellent on the few occasions that I needed assistance. Reviewed on: 3rd March 2025

Free rewards money

Love the rewards balance so much! It can be transferred to the saving. Use it more and you got more rewards money for free !! Reviewed on: 3rd March 2025

GREAT BANKING EXPERIENCE

The app is very easy to use. Response is fast and I can see my transactions immediately. Reviewed on: 3rd March 2025

Easy to use account.

Easy to use app, cash back and interest. Reviewed on: 3rd March 2025

The best - no notes no comments.

The best - no notes no comments. Love the app Reviewed on: 3rd March 2025

Mostly great!

Always really helpful, but would like to see a desktop version of the app just for ease of access if I lost my phone. Reviewed on: 3rd March 2025

Excellent service with speedy Communications

Had a very positive experience ever since joining, had some issues with payments which were quickly resolved through the in built chat feature which I was very appreciative of Reviewed on: 3rd March 2025

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