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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Great online bank.

Very impressed with. Chase bank. Easy to contact if any problems and a very usable App. Lots of rewards and saving opportunities. Reviewed on: 3rd March 2025

A great surprise Chase. Bank

Easy on line banking. Excellent support and customer service. Glad I left Barclays. Reviewed on: 3rd March 2025

Happy customer who has used them for the last 3/4 years

Have had a Chase bank account for a few years now and I love the additional rewards you can earn in cashback, as well as the ease of managing my money through my mobile. I also love their instant access savings account which has a decent savings rate compared to my other banks. Reviewed on: 3rd March 2025

Great account

Easy to use and the app is well laid out Reviewed on: 3rd March 2025

Easy to use app.

Easy to use app. Disappointed with the drop in savings rate though. Reviewed on: 3rd March 2025

Always helpful friendly and professional

Always helpful friendly and professional Reviewed on: 3rd March 2025

Great Cash back offer- better than collecting airmiles

Great Cash back offer- better than collecting airmiles Reviewed on: 3rd March 2025

Customer support was rapid and excellent on the few...

Customer support was rapid and excellent on the few occasions that I needed assistance. Reviewed on: 3rd March 2025

Free rewards money

Love the rewards balance so much! It can be transferred to the saving. Use it more and you got more rewards money for free !! Reviewed on: 3rd March 2025

GREAT BANKING EXPERIENCE

The app is very easy to use. Response is fast and I can see my transactions immediately. Reviewed on: 3rd March 2025

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