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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48885 reviews)

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4.94

Based on 48,885 reviews, last reviewed 4th Mar 2026

110775% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48885)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Interest could be better, app is intuitive and under...

Interest could be better, app is intuitive and understandable. Only bad experience is trying to do a current account switch and some of their promotions not automatically validating Reviewed on: 16th February 2026

Chase is great

Chase is a great bank, excellent rewards on spending. Reviewed on: 16th February 2026

It’s easy to keep track of your spending as it appea...

It’s easy to keep track of your spending as it appears on your phone quickly after a purchase Reviewed on: 16th February 2026

Great cashback offer, and good perks on top!

Great cashback offer, and good perks on top! Reviewed on: 16th February 2026

Simple and Easy to Use

Chase is a straight forward and simple app to use for your everyday banking needs. Reviewed on: 16th February 2026

The app is very easy to use and simple

The app is very easy to use and simple Reviewed on: 16th February 2026

Perfectly simple and useable app.

Perfectly simple and useable app. Great cashback, great communication and fast customer service. Reviewed on: 16th February 2026

What's not to love banking with Chase?

The Chase banking app is one of the most straightforward to use and if I've ever had card issues the support online and by telephone has been prompt and helpful. Love features such as Round-Up - sometimes it's the little things that make the difference. Reviewed on: 16th February 2026

used the online chat for help with a transaction w...

I used the online chat for help with a transaction which shouldn’t have been taken from my account. The chat was polite and the outcome was successful for n the refund of my money. Reviewed on: 16th February 2026

Great offers

Fantastic account with a great app that is simple to use, great customer service when you need it, and a good range of products and offers and competitive interest rates and incentives. Reviewed on: 16th February 2026

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