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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48891 reviews)

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4.94

Based on 48,891 reviews, last reviewed 9th Mar 2026

444000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48891)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Simple and Easy to Use

Chase is a straight forward and simple app to use for your everyday banking needs. Reviewed on: 16th February 2026

The app is very easy to use and simple

The app is very easy to use and simple Reviewed on: 16th February 2026

Perfectly simple and useable app.

Perfectly simple and useable app. Great cashback, great communication and fast customer service. Reviewed on: 16th February 2026

What's not to love banking with Chase?

The Chase banking app is one of the most straightforward to use and if I've ever had card issues the support online and by telephone has been prompt and helpful. Love features such as Round-Up - sometimes it's the little things that make the difference. Reviewed on: 16th February 2026

used the online chat for help with a transaction w...

I used the online chat for help with a transaction which shouldn’t have been taken from my account. The chat was polite and the outcome was successful for n the refund of my money. Reviewed on: 16th February 2026

Great offers

Fantastic account with a great app that is simple to use, great customer service when you need it, and a good range of products and offers and competitive interest rates and incentives. Reviewed on: 16th February 2026

Easy to use app, round up savings is good and cashba...

Easy to use app, round up savings is good and cashback is rewarding Reviewed on: 16th February 2026

A brilliant current account

I set up a Chase account after reading a recommendation on the Money Saving Expert website regarding the benefit of overseas spending. Initially I only transferred money from my main account for a trip to Canada. However, I use this as my main personal current account due to the linked savings account and the preferential interest rate, and also the cashback and round-up facilities. The process of setting up the account felt secure, yet relatively straightforward. Having instant access to my account, and its virtual debit card was a bonus. I have since recommended the account to other people. Reviewed on: 16th February 2026

no bank gets close to the chase account

no bank gets close to the chase account Reviewed on: 16th February 2026

Easy app good service

Easy app good service may sign up for package account Reviewed on: 16th February 2026

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