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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

The money I get just for spending is great

5
The money I get just for spending is great Reviewed on: 14th March 2026

Easy to setup, easy to use.

5
Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026

Simple, easy, accessible

5
The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great value for money. They could improve by having better savers rates for existing customers as current rates are far below market value. Reviewed on: 12th March 2026

A great account to use abroad’s brilliant bank

5
A great account to use abroad as there is no charges and a great rate Reviewed on: 12th March 2026

Easy banking

5
Easy to use app, regular updates, good benefits like cashback, easy to open savings accounts with competitive interest rates Reviewed on: 11th March 2026

Excellent Products And Services.

5
Been with them for 2 years now. Easy to set up, use. Excellent products and services. Customer Services / Support available around the clock. Reviewed on: 11th March 2026

Call centre staffs are professional and efficient.

5
Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nicely. Reviewed on: 9th March 2026

Chase Current Account

5
Excellent bank with great customer services. No fees when abroad too. Reviewed on: 9th March 2026

Very satisfying so far.

5
Very satisfying so far. Can use it overseas with no fees and good saving rates at the beginning, plus a little cashback for some places Reviewed on: 9th March 2026

Great for currency rates and using abroad.

5
Great for currency rates and using abroad. Cash back on shopping and fuel. Reviewed on: 9th March 2026

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