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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to use app.and good rewards

5
Easy to use app. Good cash back reward. Good interest on the Rollover feature. Account feels safe - verification on spending often required. Easy and quick transfer of funds. No charge for spending abroad. Reviewed on: 16th February 2026

Easy to use app

5
Easy to use app and integration between savings and current account. Competitive ish interest rates Reviewed on: 16th February 2026

Easy to use app and account.

5
Easy to use app and account. Clearly shows balance at any time. Great cash back option. Reviewed on: 16th February 2026

My account is so easy to access via app.

5
My account is so easy to access via app. Easy interface. Create communication good deals when you sign up . Thoroughly recommend Reviewed on: 16th February 2026

Great bank

5
Great bank. Easy to use app and really useful when abroad Reviewed on: 16th February 2026

some of the best benefits on the...

4
Good bank with some of the best benefits on the market Reviewed on: 16th February 2026

Great App and very responsive customer service on th...

5
Great App and very responsive customer service on the few occasions I have had to contact them. Reviewed on: 16th February 2026

Interest could be better, app is intuitive and under...

5
Interest could be better, app is intuitive and understandable. Only bad experience is trying to do a current account switch and some of their promotions not automatically validating Reviewed on: 16th February 2026

Chase is great

5
Chase is a great bank, excellent rewards on spending. Reviewed on: 16th February 2026

It’s easy to keep track of your spending as it appea...

5
It’s easy to keep track of your spending as it appears on your phone quickly after a purchase Reviewed on: 16th February 2026

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