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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7338% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Proactive in fraud prevention

When I needed to make a fairly significant bank transfer to a new vendor, the fraud team contacted me immediately, in person, to verify it was a genuine transaction & check I wasn’t the victim of fraud. They were thorough but extremely polite & helpful. I was most impressed. Reviewed on: 1st March 2025

Savings money with chase

Chase has helped me save money through round ups, cashback, being able to have different pots in your current and savings so I’m focused on my budgets. My experience with Chase has been amazing and I frequently recommend to friends and family who have opened up accounts with Chase. Reviewed on: 1st March 2025

Very helpful when you speak to them on the phone

Very helpful when you speak to them on the phone Reviewed on: 1st March 2025

Easy and Convenient

The app is easy to use. I am able to split my spending and saving easily. The payments come in and out of the account instantly. On top of that the customer service is great. Reviewed on: 1st March 2025

A very user friendly app, v good levels of communica...

A very user friendly app, v good levels of communication. Reviewed on: 1st March 2025

Fantastic online app and rewards to

Fantastic online app and rewards to Reviewed on: 1st March 2025

Easily used both home and abroad with no extra charges.

Easily used both home and abroad with no extra charges. Very helpful by phone enquiring eronious unmade purchase Reviewed on: 1st March 2025

I use this account to save money to pay for things I...

I use this account to save money to pay for things I want to do like holidays. Really helps me to have this Reviewed on: 1st March 2025

Excellent bank and app product.

Excellent bank and app product. Simple and easy to use and good rates on savings and cashback options. Reviewed on: 1st March 2025

Excellent

Excellent website, easy to navigate and great functionality. Clear communication about transactions Reviewed on: 1st March 2025

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