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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase really rewards its customers!

Love the app, good interest rate and the rewards are excellent Reviewed on: 1st March 2025

Great app and security.

Great app and security. Easy to use compared to other banks. Customer service was excellent when I had a query. Reviewed on: 1st March 2025

New banking old customer service that works

A digital bank that you can talk to and easily. What’s not to like about that on this world Reviewed on: 1st March 2025

Excellent easy to use

Excellent service easily accessible and prompt customer service Reviewed on: 1st March 2025

Walking advocate for a Chase card

I tell everyone I meet when I use my card: A bank that gives you cash back on expenses, able to use it abroad without fees and a preferred interest on your savings for a limited time are all pluses on why you should have one. Reviewed on: 1st March 2025

Stress free banking

Everything about Chase makes banking stress free, easy to use app, very fast response to any queries and great rewards on both current account and savings. Reviewed on: 1st March 2025

Don't recommend

Very high overdraft and FX fees compared to other banks Reviewed on: 1st March 2025

Traveling

Very easy to talk to a member of staff, I was travelling to New Zealand and had questions about using my debit card Reviewed on: 1st March 2025

Excellent banking service

Opened an account and find it so easy to use the online banking service. Interest rates are really good. Moving money around too is so easy too. Would recommend Reviewed on: 1st March 2025

Just brilliant.

Just brilliant. free overseas card transactions too. Reviewed on: 1st March 2025

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