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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank, immediate notifications of withdrawa...

Excellent bank, immediate notifications of withdrawals and purchases. Free to use abroad. Reviewed on: 1st March 2025

I moved to Chase as my previous bank were difficult...

I moved to Chase as my previous bank were difficult to communicate with. I had a small issue with Chase and they were very easy to speak to. Reviewed on: 1st March 2025

Best digital banking experience in UK.

Best digital banking experience. Mobile app is extremely user friendly and transparent to with all the products & services. Customer service is fastest and I can rate it 1000 times better than most of the high street banks in UK. Cheers to JPMorganChase in UK. Look forward to credit card & small loan services soon. Reviewed on: 1st March 2025

Savings without pain

Rounding up transactions and putting it into a savings account means that savings grow each time you spend. Reviewed on: 1st March 2025

No problems encountered and everything I use has wor...

No problems encountered and everything I use has worked well. Reviewed on: 1st March 2025

Chase banking

Since using Chase I have found that I have been more in tune with my finances. The platform is intuitive and easy to use and it is good to be incentivised for my money management Reviewed on: 1st March 2025

Excellent

I transferred from TSB to Chase, and have found the service excellent. I highly recommend Chase! Reviewed on: 1st March 2025

Receipts and Payments

Receipts and Payments are made instantly. I receive 1% cash back for my card payments and round up which pays 5% interest. Reviewed on: 1st March 2025

Great bank and very easy to deal with.

Great bank and very easy to deal with. Every day usage shows instantly in app Reviewed on: 1st March 2025

Great service and best current account with cash bac...

Great service and best current account with cash back on offer Reviewed on: 1st March 2025

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