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Chase Bank: Current account reviews

4.94
Based on 47,868 reviews, last reviewed 14th Feb 2026
86825% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

My impression of CHASE User-friendly, safe and good customer service Reviewed on: 14th February 2026
Michelle 's avatar
Michelle

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026
Marky's avatar
Marky

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (47868)

Review of the Chase Bank, Current account:

Online chat can reach real CS promptly.

4
Online chat can reach real CS promptly. Nice and intuitive app design helps sorting everyday's banking needs. Reviewed on: 19th February 2024

Professional service always informed

5
Professional service always informed Reviewed on: 14th February 2026

My Chase account is so easy to use

5
My Chase account is so easy to use Reviewed on: 14th February 2026

They have real people attending to the customer over...

5
They have real people attending to the customer over phone Reviewed on: 14th February 2026

Lots of options

5
Easy to set up, lots of options and customer service is fine. The ability to create multiple savings pots with little fuss is great too! Reviewed on: 14th February 2026

Best banking app I’ve used.

5
Best banking app I’ve used. Logical and user friendly Reviewed on: 14th February 2026

No Issues

5
Never any issues, clear communications Reviewed on: 14th February 2026

Super easy to track my spending

5
Super easy to use and keep track of my money from day one I found this a very natural style of interface Reviewed on: 14th February 2026

Great banking experience!

5
App is easy. Customer services are professional and helpful. Reviewed on: 14th February 2026

Love the app really simple to use and to open saving...

5
Love the app really simple to use and to open savings accounts Reviewed on: 14th February 2026

Great bank

5
Simple account with nice perks on spending and great rates on savings Reviewed on: 14th February 2026