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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48885 reviews)

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4.94

Based on 48,885 reviews, last reviewed 4th Mar 2026

443400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48885)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

App easy to use, transferring in and out of the acco...

App easy to use, transferring in and out of the account to other accounts is not a problem , no charges for using card abroad, cashback on certain purchases. The round up function is a good way to save. Reviewed on: 15th February 2026

debit card very good to use at home or abroad

debit card very good to use at home or abroad Reviewed on: 15th February 2026

Great all round.

Great app that's easy to navigate and easy to find expenditure information. Customer support 24/7. Very little downtime due to maintenance. Reviewed on: 15th February 2026

RELIABLE WITH GOOD RATES

Never had a problem with them the app works well and they keep you well informed of any updates/app work. You see immediately your spending by notification Reviewed on: 15th February 2026

Really easy app to use.

Really easy app to use. Excellent communication and service. Reviewed on: 15th February 2026

Good rate of interest for everyday baking

Good rate of interest for everyday baking Reviewed on: 15th February 2026

The best bank

The best bank that offers flexibility and keep adding more options. Reviewed on: 15th February 2026

Very easy to set up and use

Very easy to set up and use, love the roundup feature which really helps build savings Reviewed on: 15th February 2026

Easy to use and great rates, the app is simple to na...

Easy to use and great rates, the app is simple to navigate and I love how you can separate different pots of money for various purposes Reviewed on: 15th February 2026

Best customer service.

Best customer service. A HUMAN answers questions and solves any problems. Another good point is the friendly, easy, well designed interface. I love usi g the app. The not so good bit is the reduced cashback offered now, limited to fuel and some food purchases. Also, to qualify, the amount has increased that needs to be deposited into the account the previous month, so a lot more restrictions. Reviewed on: 15th February 2026

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