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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to talk to customer service

Easy to talk to customer service Reviewed on: 28th February 2025

Easy to use app & easy to contact with great custome...

Easy to use app & easy to contact with great customer service Reviewed on: 28th February 2025

Chase?? You’ll have to Chase everything up.

When I switched to Chase they said everything would automatically come across from my Halifax account; it did not. The switch caused missed payments- which down-graded my credit file. My Chase card has been declined most weeks -despite having lots of money in -the post office said they would not accept my card to withdraw cash out- told that it wasn’t accepted by them. I asked Chase to follow this up - no reply. Reviewed on: 28th February 2025

Service easy to use ,

Service easy to use , secure transactions online brilliant Reviewed on: 28th February 2025

Great updates and set up is easy to ise

Great updates and set up is easy to ise Reviewed on: 28th February 2025

Simple up to date information provided at every tran...

Simple up to date information provided at every transaction Reviewed on: 28th February 2025

My favourite bank

My experiences with Chase Bank is like hooked on to banking apps, seamless interaction between apps and calling customer services, highly professnalism customer service, bank interface app is excellent. I have introduced Chase Bank to my family members and friends Reviewed on: 28th February 2025

5 star service best bank ever

5 star service best bank I have been with , no issues Reviewed on: 28th February 2025

All staff very friendly and easy to talk to very hel...

All staff very friendly and easy to talk to very helpfull and good communication Reviewed on: 28th February 2025

Great service

I had an issue which was resolved by Chase staff. They took time with me . Excellent service. Reviewed on: 28th February 2025

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