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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Simple way

Easy to made contact to customers service deals with the bank Reviewed on: 28th February 2025

Easily accessible great customer service - everythin...

Easily accessible great customer service - everything you could want and more Reviewed on: 28th February 2025

Took me on when the ageist bank starling wouldn't

Took me on when the ageist bank starling wouldn't Reviewed on: 28th February 2025

Excellent in many ways

Excellent all round, easy to set up account, easy to use app, great rates of interest, great value, customer service also been great when needed. Reviewed on: 28th February 2025

Fast confirmation of transactions

Fast confirmation of transactions Reviewed on: 28th February 2025

Simply the best

Since being a customer of chase I couldn’t recommend it enough . I am always promoting it as a bank to friends and family very easy to use and efficient Reviewed on: 28th February 2025

Excellent customer service works all over the world...

Excellent customer service works all over the world I use it to save and travel Reviewed on: 28th February 2025

Good Experience

Good Experience . always responsive Reviewed on: 28th February 2025

Really easy to open and set up current account and t...

Really easy to open and set up current account and then set up linked savings account. The App is very easy to use and offers a good range of options to maximise your use of the accounts. Reviewed on: 28th February 2025

A real bank with real people

When I had an issue with a payment abroad whilst on holiday chase sorted it out. I was able to speak to a real person and they even contacted me later to see if everything was ok. Reviewed on: 28th February 2025

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