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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

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4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

Friendly, competitive and professional.

Friendly, competitive and professional. Reviewed on: 15th February 2024

I swapped to chase as the service provided was excep...

I swapped to chase as the service provided was exceptional Reviewed on: 15th February 2026

Easy to use / navigate the app (clear to read and a...

Easy to use / navigate the app (clear to read and a simple design) and quick to load data etc lots of different components and competitions which are easy to enter from your account. Reviewed on: 15th February 2026

user friendly and reliable

I don't like apps but Chase is user friendly and reliabl Reviewed on: 15th February 2026

Great since using a few years ago

Great since using a few years ago Reviewed on: 15th February 2026

Capitalised my money with Chase

So easy to set up - simple app to use online - ease to transfer to my chase savings account as well Reviewed on: 15th February 2026

They have innovative ways of helping you budget and...

They have innovative ways of helping you budget and save money through round ups. The spending insights feature is one of the best ways of keeping track of your spending by any banking app. Reviewed on: 15th February 2026

easy to use app and transfer money and make payments.

easy to use app and transfer money and make payments. Reviewed on: 15th February 2026

Had some issues with a fraudulent charge and the com...

Had some issues with a fraudulent charge and the company kept trying to take mine out my account. This happened around 8pm at night and I managed to get through to someone instantly and they sorted it all out within an hour. They recovered the money I had lost and helped make sure it didn’t happen again. Reviewed on: 15th February 2026

It had been great so far.

It had been great so far. I have no complaints besides two things. First is the 1% cashback only being applied to everyday spending like grocery and travel. I much preferred when this applied to almost all spending. Secondly, the savings rate currently at 2.25% compared to what new customers are able to secure. Your interest rates aren't competitive and some other banks offer much better rates to existing customers Reviewed on: 15th February 2026

Top notch

Simplicity at it’s best, offering a great app and products Reviewed on: 15th February 2026

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