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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Customer service is English and efficient

Customer service is English and efficient Reviewed on: 15th February 2026

Chase the bank to go for

Excellent banking experience including the customer service. Savings rate can be made better for existing customers. Adding the insurance product has strengthened the offering plus the ease of PI into it Reviewed on: 15th February 2026

Great current accounts

Chase has been my current account provider for a while. I appreciate how quick and transparent the banking system is with Chase Bank Reviewed on: 15th February 2026

Really look after and support their clients.

Really look after and support their clients. Pays good interest on the credit balance and expenditure. Reviewed on: 15th February 2026

not just a bank

Excellent communication regarding interest rates, good or bad Reviewed on: 15th February 2026

There customer service is life, not a robot at all.

There customer service is life, not a robot at all. And always sort out my questions very quick Reviewed on: 15th February 2026

Chase gives a great insight into spending patterns a...

Chase gives a great insight into spending patterns and saving techniques. Additionally, their cash back earnings that they offer is simple and easy to use. The app's operating system is user-friendly and effective with a clean layout which isn't scattered with services which are rarely used. The customer service is quick and answers any questions promptly which is great. Reviewed on: 15th February 2026

Money anywhere in the world!

My son introduced me to Chase when we were travelling in India. Neither of my two currency cards worked in the local ATMs but his Chase card came to the rescue. Can’t believe how easy it is to run the account! Reviewed on: 15th February 2026

Best Customer Service.

I have a brain injury, when I had a problem with a cash machine I called Customer Services and they resolved the issue with respect and very quickly. Service is second to none. Well done and thank you Chase! Reviewed on: 15th February 2026

Chase has always been fantastic when it comes to any...

Chase has always been fantastic when it comes to any banking needs, whether it’s ease to start an account or adding saver accounts, to the different products available Reviewed on: 15th February 2026

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