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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

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4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

Innovative things like 1% cashback, auto rounding de...

Innovative things like 1% cashback, auto rounding debit transactions and savings the roundup. Easy to use app Reviewed on: 15th February 2026

Excellent

Very good service provided by Chase and a first class app that is easy to use. Also great products to choose from such as Credit Card and Nutmeg. Finally, Chase are a major player in world banking and part of JP Morgan. Reviewed on: 15th February 2026

Chase makes banking incredibly easy and stress-free.

Chase makes banking incredibly easy and stress-free. I can contact someone immediately if there’s an issue and I’ve never been unhappy with the resolution. Chase treats its customers like humans, rather than just numbers. So happy I switched! Reviewed on: 15th February 2026

Easy banking

A simple to use debit card facility with east linkage to savings products Reviewed on: 15th February 2026

Chase provide a great current account which is easy...

Chase provide a great current account which is easy to use whilst travelling. I like how easy it is to move money between my current account and savings and the app is great at seeing everything in a single place. Reviewed on: 15th February 2026

Very easy bank to use, I have had a positive experie...

Very easy bank to use, I have had a positive experience with Chase Reviewed on: 15th February 2026

Chase app

Good service. Easy to use app. I would recommend Chase to my family and friends. Reviewed on: 15th February 2026

Easy to use App.

Easy to use App. Transfers completed in seconds. Reviewed on: 15th February 2026

Excellent online bank.

Excellent online bank. App is simple to use, allows integration with Nutmeg for savings/ISA accounts. Reviewed on: 15th February 2026

Excellent customer service

Whilst on holiday was charged twice for an entrance ticket. The retailer did not resolve. Once home contacted Chase who investigated and refunded my money. Reviewed on: 15th February 2026

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