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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Really good current account

Really good current account, easy to set up and work the app. The rewards are a nice bonus and the round ups are a great way to save some cash without even realising. Reviewed on: 15th February 2026

Easy to use

Very easy to use app for current account and for opening savings accounts Reviewed on: 15th February 2026

Easy to navigate app and good functionality means yo...

Easy to navigate app and good functionality means you can do all your transactions in one place Reviewed on: 15th February 2026

Efficient and professional

Efficient and professional I also have a savings account both of which are easy to use . Reviewed on: 15th February 2026

Favourite account

Easy to use app, no fees abroad, great exchange rate, love savings account and saving pots Reviewed on: 15th February 2026

Customer service is one step ahead

Customer service is very responsive. I was even informed there was potential card information leakage and they proactively issued new card to me. It saved me from potential loss Reviewed on: 15th February 2026

Great cashback

Like that I get 1% cashback. Also like that notifications of money in and out is very quick Reviewed on: 15th February 2026

For me, those round ups on spendings are the best fe...

For me, those round ups on spendings are the best features for me. I have ehad moments where the money accumulated in this was aweesone Reviewed on: 15th February 2026

Great customer service and app easy to use

Great customer service and app easy to use Reviewed on: 15th February 2026

Easy to navigate via the app & easy to move money in...

Easy to navigate via the app & easy to move money into savings account Reviewed on: 15th February 2026

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