Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,889 reviews, last reviewed 7th Mar 2026
443800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy, hassle-free banking. Easy, hassle-free banking. Highly recommended. Reviewed on: 7th March 2026
Violet C's avatar
Violet C

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48889)

Review of the Chase Bank, Current account:

1% cashback on everything!

4
1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Excellent bank

5
Excellent bank, wish they did joint accounts Reviewed on: 15th February 2026

Efficiency and Aftercare

5
Told to open a Chase account by Eastern European fraudster! The experience was harrowing! However, Chase, in dealing with the aftermath after my loosing a substantial amount of money, Chase was there for me pretty much all the way, therefore, I will stay with them because their aftercare was much appreciated. I I tend opening a savings account with them in the very near future. Reviewed on: 15th February 2026

Delighted customer

5
Excellent app, clear and easy to use, good rates on deposits, and best customer experience. I am a fan Reviewed on: 15th February 2026

Chase Current Account

5
It’s just does what it says on the tin! Not trying to trip you up or tie you in. Reviewed on: 15th February 2026

Constant product enhancements - always improving

5
Constant product enhancements - you see changes very soon after they are consulted upon Reviewed on: 15th February 2026

Always so easy to contact.

5
Always so easy to contact. Good interest rates. Excellent customer communication Reviewed on: 15th February 2026

Interesting...

5
Actually get interest instead of being charged, great app, now feel in charge Reviewed on: 15th February 2026

Great experience, good App, no foreign exchange fees...

5
Great experience, good App, no foreign exchange fees, easy to transfer between accounts. Goal posts for getting cash back on purchases seems to be getting narrower all the time Reviewed on: 15th February 2026

Easy app to use and customer service very helpful

5
Easy app to use and customer service very helpful Reviewed on: 15th February 2026

Excellent current account and Excellent savings acco...

5
Excellent current account and Excellent savings account, easy to manage and use on the go Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 370 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22976 reviews
    Chase Bank
    View all products