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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48890 reviews)

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4.94

Based on 48,890 reviews, last reviewed 8th Mar 2026

443900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

straightforward and Safe Easy to open online account and I was given £100 Amazon voucher to have my salary paid in. Straight forward switching process. The app is simple to n... Read more Reviewed on: 8th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48890)

Review of the Chase Bank, Current account:

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Simple, useful and clear

Simple, useful and clear - it’s been consistently reliable, easy to use, and genuinely well-designed for everyday banking. The app is intuitive, customer support has been responsive, and the overall service feels modern, efficient, and hassle-free. Reviewed on: 15th February 2026

I highly recommend the Chase current account

The cash back feature and the ability to use my debit card abroad is very useful, I also like the round up feature. Disappointed that the cash back reward is only applicable to fuel and grocery purchases. Reviewed on: 15th February 2026

Chase have been an amazing bank for me with excellen...

Chase have been an amazing bank for me with excellent customer service and communication which has made banking easier. Reviewed on: 15th February 2026

Prefect all round

The current account was easy to set up, is easy to use and offers great rewards Reviewed on: 15th February 2026

Very efficient keep there customers updated

Very efficient keep there customers updated Reviewed on: 15th February 2026

Amazing product, that suits my needs

Amazing product, that suits my needs Reviewed on: 15th February 2026

Great account, easy to manage!

Great account, easy to manage, good communication… does everything I need! Reviewed on: 15th February 2026

Great communicator

Good communication from the Bank at all times keeping me up to date with any changes and how they would affect me. Reviewed on: 15th February 2026

Good service all round, to start up transferring etc.

Good service all round, to start up transferring etc. I'm happy Reviewed on: 15th February 2026

Superb customer service quick and easy to access.

Superb customer service quick and easy to access. Reviewed on: 15th February 2026

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