Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,894 reviews, last reviewed 9th Mar 2026
444300% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Current Account Excellent bank with great customer services. No fees when abroad too. Reviewed on: 9th March 2026
Sarah R's avatar
Sarah R

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48894)

Review of the Chase Bank, Current account:

Easy and safe

5
So easy to use and I feel perfectly safe using it! Reviewed on: 15th February 2024

Great account, easy to manage!

5
Great account, easy to manage, good communication… does everything I need! Reviewed on: 15th February 2026

Great communicator

5
Good communication from the Bank at all times keeping me up to date with any changes and how they would affect me. Reviewed on: 15th February 2026

Good service all round, to start up transferring etc.

5
Good service all round, to start up transferring etc. I'm happy Reviewed on: 15th February 2026

Superb customer service quick and easy to access.

5
Superb customer service quick and easy to access. Reviewed on: 15th February 2026

A bank that does what it should for customers

5
A bank that does what it should for customers Reviewed on: 15th February 2026

Chase account is simple and it works..

5
My Chase bank current account is a whole different experience to previous bank accounts and apps that I’ve used. Everything works, it’s so simple. I have had a couple of problems with merchants charging me incorrectly and Chase’s chat facility was super helpful and sorted everything out for me. Reviewed on: 15th February 2026

Very easy to use app.

5
Very easy to use app. Helpful and clear on telephone Reviewed on: 15th February 2026

Great experience with customer service and using the...

5
Great experience with customer service and using the app in general Reviewed on: 15th February 2026

Brilliant and convenient!

5
I’ve been with Chase since they came to the UK and it’s been nothing but easy, convenient and user friendly to use the services on offer Reviewed on: 15th February 2026

great service and customer support

5
great service and customer support Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 371 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22978 reviews
    Chase Bank
    View all products