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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Chase bank have excellent customer service,

Chase bank have excellent customer service and a competitive interest rate Reviewed on: 28th February 2025

Great app and very easy to set up and use

Great app and very easy to set up and use Reviewed on: 28th February 2025

Very good service good customer relations

Very good service good customer relations Reviewed on: 28th February 2025

Never any issues with my chase bank account and they...

Never any issues with my chase bank account and they have great rewards Reviewed on: 28th February 2025

Yorkshire

Good app easy to use nice features such as round up and cashback Reviewed on: 28th February 2025

Great bank , free withdrawals when abroad , very eas...

Great bank , free withdrawals when abroad , very easy to navigate online banking just what I need Reviewed on: 28th February 2025

Best experience of a bank in my banking years (60 y...

Best experience of a bank in my banking years (60 years) Reviewed on: 28th February 2025

Chase are a cut above all other banks.

Chase are a cut above all other banks. Their customer service is excellent, with human beings to help, not chatbots and interminable options to wade through. Reviewed on: 28th February 2025

Reliable, excellent customer service

Reliable, excellent customer service Reviewed on: 28th February 2025

Good customer service but lately no additions to rew...

Good customer service but lately no additions to rewards Reviewed on: 28th February 2025

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