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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Simple, Easy and Excellent Service

The Chase Current Account is easy to use, offers a clean User Interface and allows you to manage your money in a way that suits you. From being able to open multiple current accounts, you can separate bills from spending and then you can have multiple savings pots which helps you to achieve your goals. The cash back element is a fantastic bonus and offers a nice way of treating yourself at the end of the year. The round up feature is brilliant too and safety and security is at the heart of Chase’s approach. Reviewed on: 27th February 2025

Good bank overall but rates are going down now speci...

Good bank overall but rates are going down now specially for savings accounts Reviewed on: 27th February 2025

Not bad, but best for those using it as their main A/C

I find it a bit finicky to move money between current and savings account. Plus the £1500 minimum pay in each month to qualify for cashback is a bit of a strain. But to be honest, I just don't use it enough to make the cashback worthwhile. It's probably more beneficial for those who will genuinely use it as their main current account, to truly get the most out of the cashback, but to casual users like me it will just be a bit "meh" Reviewed on: 27th February 2025

Chase support is quick to get in touch

Chase support is quick to get in touch Reviewed on: 27th February 2025

Chase is always there, when you need them

When one finds in difficulty because the phone got stolen, relying on prompt, professional, efficient and effective Customer service is essential. Chase exceeded any expectation also compared to others. Thank you Customer Care People at Chase: keep up with the great work! Reviewed on: 27th February 2025

Bringing banking into a flexible age

Been superb from the start, easy to set up. Love the round up facility. Rally easy to move money from one account to another - Brilliant Reviewed on: 26th February 2025

Chase has been good for me - very modern and...

Chase has been good for me - very modern and slick Reviewed on: 26th February 2025

up-to-date banking

I love my Chase account, it feels like very up-to-date banking. The app is excellent, the cash back offer and rounding up account are great features. Reviewed on: 26th February 2025

Easy to run the account with nice cash back on spend.

Easy to run the account with nice cash back on spend. Reviewed on: 26th February 2025

They offer a good deal to get you signed up.

They offer a good deal to get you signed up. But the interest rate and other bonus rates of interest plummet after a year to something completely uncompetitive. Reviewed on: 26th February 2025

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