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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use.

Easy to use. Did have a good money back scheme when starting unfortunately they upped the criteria so I can't take advantage. But the round up rate is good. Reviewed on: 26th February 2025

I love the %1 cash back on everyday spend

I love the %1 cash back on everyday spend Reviewed on: 26th February 2025

Great bank

Great customer service - they helped with all my queries super fast Reviewed on: 26th February 2025

Game changer!

A great banking app service which is unique to that offered by all other providers. The 5% interest offered on the roundups is a good touch, and the speed of money transfers to/from external accounts is lightening fast. The interface is very user-friendly and welcoming to use. Overall, I would highly recommend to everyone. Reviewed on: 26th February 2025

Using the live chat

After noticing some unusall withdrawals from my I account I notified the support team via the live app and they investigated. Everything was OK but they couldn't have been more responsive and helpful. Reviewed on: 26th February 2025

Chase review

Great customer service and offers. Reviewed on: 26th February 2025

Chase Customer Services.

I've had to contact customer services a number of times and on all occasions, my calls has been answered promptly and have been dealt with extremely professionally. A first class service and most pleasurable interaction. Reviewed on: 26th February 2025

Mobile app easy to use.

Mobile app easy to use. Cashback easy to earn. Reviewed on: 26th February 2025

great cashback you get 1% on purchases

great cashback you get 1% on purchases Reviewed on: 26th February 2025

Easy to use and very quick to reply to any queries.

Easy to use and very quick to reply to any queries. Offers excellent exchange rates when using overseas and just so easy to use and save with rewards and cashback when you spend Reviewed on: 26th February 2025

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