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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Great cash back and great savings accounts.

Great cash back and great savings accounts. Reviewed on: 26th February 2025

Easy to use with good rewards

Easy to use through the app with good cashback. Easy to setup the app and has good features like roundup. Reviewed on: 26th February 2025

Excellent choice of bank.

Excellent choice of bank. Very easy to set up an account and add individual savings pots. Cashback rewards on every spending is great, as is the interest on savings and current account. Haven't had to use the customer services so unable to comment. Reviewed on: 26th February 2025

Easy to use and access also good exchange rate for u...

Easy to use and access also good exchange rate for using abroad Reviewed on: 26th February 2025

Great service but need IBAN capability

Great service & user experience but lack of IBAN for international payments is a major downside. Reviewed on: 26th February 2025

Always there when I have an issue.

Always there when I have an issue. Everything is straightforward. I know where I stand with them. Reviewed on: 26th February 2025

Great cash back offer each month

Great cash back offer each month Reviewed on: 26th February 2025

Exceptional on line banking

Chase offer various initiatives and rewards, I have been banking and Saving with Chase for about 5yrs and find their on line service excellent Reviewed on: 26th February 2025

Great here and abroad.

Works great here and abroad, withdrawals and conversion rates are ok, never had a bad experience with them. Reviewed on: 26th February 2025

Chase a fantastic choice.

Chase gives me an opportunity to budget and save - using roung ups. I also get cash back for each purchase using my card. Customer service has always been fantastic, prompt and reassuring. The card does not have my bank details on it so I feel safe. Reviewed on: 26th February 2025

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