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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The customer service team is really helpful.

The customer service team is really helpful. They answered my request shortly. Reviewed on: 17th February 2025

Great app, responsive customer service, welcome cash...

Great app, responsive customer service, welcome cashback although limit is not particularly generous Reviewed on: 17th February 2025

1% cash back and free to use abroad easy to...

1% cash back and free to use abroad easy to use app Reviewed on: 17th February 2025

Good all-in package

Easy to use app, no fees on overseas transactions, decent interest rates Reviewed on: 17th February 2025

Fantastic.

Fantastic. So happy with the ease of managing accounts. Reviewed on: 17th February 2025

CHASE IS THE BEST BANK I HAVE EVER USED AND I'M 74!!

GREAT BANK WITH CASHBACK AND ROUNDUP AND GREAT SAVING RATES - EXCELLENT CUSTOMER SERVICES - I THINK CHASE HAS LED THE WAY WHILE OTHER UK BANKS HAVE SCRABBLED TO FOLLOW - I'M 74 AND CHASE IS THE BEST BANK THAT I HAVE EVER EXPERIENCED - ANDY WEBBER Reviewed on: 16th February 2025

I like the account and consider it to be progressive...

I like the account and consider it to be progressive and customer focused. I've been using it for a couple of years and have found it to operate without any issues whatsoever. Reviewed on: 16th February 2025

Great Customer Service

Always very helpful. Great customer service. Product very easy to sue. Reviewed on: 15th February 2025

Chase is a new banking experience which makes you fe...

Chase is a new banking experience which makes you feel that they are on your side unlike previous banks I have dealt without I like the immediacy of Chase. Within seconds of making a transaction, I get confirmation. This is very reassuring because if anybody hacked my account I would know at the first transaction! I also like that when interest rates were rising, Chase amended their savings rate within days.,I also like the prior notice given with upcoming payments. I like the easy access to transaction history. All of this plus cash back when using your debit card. I would recommend Chase any time., Reviewed on: 15th February 2025

Banking is easy with chase and customer service is a...

Banking is easy with chase and customer service is a person on a phone if you prefer who is able to deal with all your queries efficiently Reviewed on: 14th February 2025

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