Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48891 reviews)

View other Chase Bank products

4.94

Based on 48,891 reviews, last reviewed 9th Mar 2026

444000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48891)

Review of the Chase Bank, Current account:

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Simple no fee account perfect for travel

Simple no fee account perfect for travel Reviewed on: 15th February 2026

Customer service has been great wether I’m home or a...

Customer service has been great wether I’m home or abroad issues sorted promptly and always polite Reviewed on: 15th February 2026

Great, no fuss banking

Great online service. Customer service response was excellent the couple of times I needed it Reviewed on: 15th February 2026

So simple but efficient, good saving account offerin...

So simple but efficient, good saving account offerings and 5% on round up is excellent. Reviewed on: 15th February 2026

Very fast to answer the phone.

Very fast to answer the phone. Person answering Able to resolve queries quickly.. appreciate round up and 1% on spending- it show a little adds up to a lot. Reviewed on: 15th February 2026

Excellent customer service.

Excellent customer service. Easy to use site with good benefits. Reviewed on: 15th February 2026

Extremely good in all aspects.

Extremely good customer care and service. Spot on with security issues. Reviewed on: 15th February 2026

I have been with chase for many years and never once...

I have been with chase for many years and never once had a issue and they alway make sure that everything is in the way interest of the customer Reviewed on: 15th February 2026

Great service, benefits and ease of use

Great service, benefits and ease of use Reviewed on: 15th February 2026

I find the Chase bank card is really good I was able...

I find the Chase bank card is really good I was able to change my card details without having to get a new card so easy and no hassle with Chase Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward current account
from Halifax 4.35 from 198 reviews
Cashback Plus Debit Card
from RBS 3.46 from 4 reviews
Under 16s account
from Monzo 4.97 from 828 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 370 reviews
Savings
from Chase Bank 4.94 from 22978 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub