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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48890 reviews)

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4.94

Based on 48,890 reviews, last reviewed 8th Mar 2026

443900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

straightforward and Safe Easy to open online account and I was given £100 Amazon voucher to have my salary paid in. Straight forward switching process. The app is simple to n... Read more Reviewed on: 8th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48890)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Customer service has been great wether I’m home or a...

Customer service has been great wether I’m home or abroad issues sorted promptly and always polite Reviewed on: 15th February 2026

Great, no fuss banking

Great online service. Customer service response was excellent the couple of times I needed it Reviewed on: 15th February 2026

So simple but efficient, good saving account offerin...

So simple but efficient, good saving account offerings and 5% on round up is excellent. Reviewed on: 15th February 2026

Very fast to answer the phone.

Very fast to answer the phone. Person answering Able to resolve queries quickly.. appreciate round up and 1% on spending- it show a little adds up to a lot. Reviewed on: 15th February 2026

Excellent customer service.

Excellent customer service. Easy to use site with good benefits. Reviewed on: 15th February 2026

Extremely good in all aspects.

Extremely good customer care and service. Spot on with security issues. Reviewed on: 15th February 2026

I have been with chase for many years and never once...

I have been with chase for many years and never once had a issue and they alway make sure that everything is in the way interest of the customer Reviewed on: 15th February 2026

Great service, benefits and ease of use

Great service, benefits and ease of use Reviewed on: 15th February 2026

I find the Chase bank card is really good I was able...

I find the Chase bank card is really good I was able to change my card details without having to get a new card so easy and no hassle with Chase Reviewed on: 15th February 2026

Good communication and great deals.

Good communication and great deals. Customer perks available too. Reviewed on: 15th February 2026

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