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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48889 reviews)

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4.94

Based on 48,889 reviews, last reviewed 7th Mar 2026

443800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy, hassle-free banking. Easy, hassle-free banking. Highly recommended. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48889)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

An amazing experience with Chase from the very start

Have had an amazing experience from start to finish with Chase. Excellent to use on family holidays with fabulous exchange rates provided. Retrieved money for us when a company attempted to scam us, providing regular and informative communication throughout. So impressed by their service levels have referred my spouse and mother to Chase. Have also recently joined Chase Protect which provides all our family insurance needs in one place. The app is fantastic and easy to use and we take advantage of savings, round-up and rewards. Even our 9 year old loves Chase! Reviewed on: 15th February 2026

Excellent and professional customer service.

Excellent customer service. Easy to access. It would be even better if we can have online access instead of just mobile app Reviewed on: 15th February 2026

App is great - easy, adaptable and flexible.

App is great - easy, adaptable and flexible. Reviewed on: 15th February 2026

Brilliant

Always smooth flawless transactions,abroad or home Reviewed on: 15th February 2026

Easy to use and I like the fact that my savings gain...

Easy to use and I like the fact that my savings gain interest Reviewed on: 15th February 2026

Easy to use debit card including overseas with no ad...

Easy to use debit card including overseas with no additional exchange fees. Reviewed on: 15th February 2026

Great service very friendly team really helpful

Great service very friendly team really helpful Reviewed on: 15th February 2026

Very easy to use. Monthly interest on savings.

Very easy to use. I haven’t had any difficulties with Chase as I have with other banks. It is very straightforward. I particularly like the way that interest is paid monthly into the savings account. Reviewed on: 15th February 2026

Best bank by far!

The app is so easy to use, advisors always reply much quicker than other banks and are actually helpful. Cash back helps the experience as we! Reviewed on: 15th February 2026

Its a Must have account but not the only bank account

I like the ease of having multiple accounts for use like saving for holiday, daily payment. Easy to setup. However, I would like to see this feature on savings account which pays interest(feature to havr multiple savings account that pays interest as well) Cashback on purchase is great though recent limitations has reduced my cashbacks significantly. I was unable to receive international payment into my chase as it does not have IBAN/SWIFT transfer function. So I still had to use another UK bank for this. Hope this will be included in future. Reviewed on: 15th February 2026

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