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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49006 reviews)

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4.86

Based on 49,006 reviews, last reviewed 12th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49006)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Good account

Good account - only issue is lack of ability to encash (the very occasional) cheques. Reviewed on: 6th February 2025

I have only had great experiences from all aspects,...

I have only had great experiences from all aspects, other UK banks could learn from Chase. Reviewed on: 6th February 2025

Very easy app

Very easy app and they pay 1% cash back on purchases plus reasonable rate on savings Reviewed on: 6th February 2025

If you looking for a great current account provider...

If you looking for a great current account provider then I'd recommend Chase. I like the round up feature and the 1% cash back up to £15 a month subject to paying £1,500 a month into your account is fantastic. The only draw back is some of the other feature on the current account and especially the savings account aren't as good as they used to be. You no longer get 1% AER on the money in your current account and the savings account AER is increasingly falling back in line with other major banks. Reviewed on: 6th February 2025

A brilliant web based bank with savings cash back an...

A brilliant web based bank with savings cash back and ISAs in one place Reviewed on: 6th February 2025

perks and prompt service

The best customer service any time of day or night. Also, the savings boosts given and the cashback perks are fantastic. Chase is definitely my preferred bank Reviewed on: 6th February 2025

Banking with Chase is effortless

Banking with Chase is effortless, it's easy to move money between accounts whilst all the while being safe and secure. Chase offers good interest on all their accounts Reviewed on: 6th February 2025

Interest on current account is good to have and exce...

Interest on current account is good to have and excellent for overseas spending. Chase savings rates have been good although recently reduced Reviewed on: 6th February 2025

Very easy to use app.

Very easy to use app. Excellent customer service Reviewed on: 6th February 2025

Never had a problem getting in touch or sorting any...

Never had a problem getting in touch or sorting any problems out. Chase is a brilliant bank and all my family use them. I have even converted friends to chase Reviewed on: 6th February 2025

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