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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.29 (295 reviews)

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3.15

Based on 295 reviews, last reviewed 27th Oct 2025

800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025

Latest lowest rating:

1

Great company until YOU have a problem My car had a minor bump, Churchill told me that DLG Autos would carry out the repairs on return my windscreen, rear screen, both windows on each side,... Read more Reviewed on: 27th October 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (295)

Review of the Churchill Insurance, Car insurance:

Good customer service with fairly rapid response tim...

Good customer service with fairly rapid response time on the phone. Not yet had to make a claim, so no experience of that. Reviewed on: 11th October 2024

Churchill changed my policy without my permission

Churchill changed my policy to remove breakdown cover without my permission. I called to remove DriveSure from my policy because it is a massive pain where you have to input every time you are in a vehicle that is not driven by you. When I called to remove it, they also removed my breakdown cover without notifying me! I called to tell them but they didn’t believe me and they said they would have to listen to the call back. Each deadline they set to get back to me they missed. I called back 3 times and each time they had not investigated. Calling them is a pain, so many automated security question that are then repeated as soon as you speak to somebody. They couldn’t even give me quote to add breakdown back on so I have no breakdown cover at the minute. Having to avoid long drives for now until they can sort it. That’s the holiday ruined this weekend. Reviewed on: 8th November 2024

Quote rose over £250 between Compare the Market & Ch...

Quote rose over £250 between Compare the Market & Churchill On 24th October 2024, I was forwarded to Churchill via Compare the Market for car insurance. However once forwarded to the Churchill site; the price jumped by over £250. I then queried this increase via a chat box agent who requested that I send him a screenshot of the Compare the Market quote. I did this but he could not explain the increase and suggested that I phone up and speak to Churchill direct!!! I wasted over an hour with him attempting to take out insurance; but lost faith with Churchill; so went to Aviva via Compare the Market and within 15 minutes took out my car insurance. No hassle with Aviva, price as quoted by Compare the Market. Simples! Reviewed on: 26th October 2024

My car was hit by a hit and run driver and Churchill...

My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024

Great value insurance quote, easy to navigate

Great value insurance quote, easy to navigate Reviewed on: 10th October 2024

Excellent service

Affordable, quick and efficient. Reviewed on: 9th October 2024

Have Insurers lost the plot?

My policy is due to be renewed soon but the quote I received has an incease of nearly 40%. When challenged I was immediately offered a discount of £50. However I was able to get slightly better cover through a comparison website at marginally less than I paid last year. The business model is flawed as there is no loyalty to customers rather one of quoting a randomly high premium and seeing if it is noticed. Reviewed on: 6th September 2024

4 yeard with Churchill Insurance

I have Car Insurance with Churchill for 4 years now and they always met the need. If another insurance company offered a lower price then Churchill price-mached it and so they kept me their customer. Would definitely recommend. Reviewed on: 5th September 2024

Great customer service.

Great customer service. Competitive prices Reviewed on: 4th September 2024

Easy Car Insurance

Was just easy to insure my car and at the right price Reviewed on: 4th September 2024

Have renewed my car insurance for the third time wit...

Have renewed my car insurance for the third time with Churchill they gave me a great renewal quote same as the previous year. Saved me so much time and hassle looking for a new company. Can't say better than that. Reviewed on: 4th September 2024

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