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Clearpay: Buy Now Pay Later reviews

3.51
Based on 37 reviews, last reviewed 21st Dec 2023
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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35%

Latest highest rating:

5

Life changing I am on a very limited budget. I like nice things but could not always afford them. Having Clearpay has given me so much freedom and taking away the... Read more Reviewed on: 31st August 2023

Latest lowest rating:

1

They can't listen as they have charged me for returned goods and even put my name across as a defaulter. I have emailed them receipts but kept a deaf ear to my pleasure.I would not recommend Thieves I would sum it up.They don't listen even with hard evidence. Charging me for returned goods even when evidence. I suggest there should be a bo... Read more Reviewed on: 21st December 2023
Florence 's avatar
Florence

About the Buy Now Pay Later

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Clearpay Buy Now Pay Later reviews (37)

They can't listen as they have charged me for returned goods and even put my name across as a defaulter. I have emailed them receipts but kept a deaf ear to my pleasure.I would not recommend

1
Thieves I would sum it up.They don't listen even with hard evidence. Charging me for returned goods even when evidence. I suggest there should be a body that fights for the lower man against the big companies. Reviewed on: 21st December 2023
Florence 's avatar
Florence

Absolute joke company

1
I've been with Clear Pay for years, always on top of payments. This month, I requested a simple change in payment date due to a salary shift, and what do they do? Label it as financial hardship, freeze my entire account, even for payments that are up to date! Trying to reach them is a joke – no contact number, and when you message, it's either crickets or automated responses. I never asked for my account to be frozen, and moving a payment doesn't mean I'm broke. Absolutely ridiculous. Won't touch them again and wouldn't recommend. There are much better credit companies out there who actually value their loyal customers. Reviewed on: 17th December 2023

They don't pay refunds

1
I sent broken item back company sent email confirming they had sent refund to clearpay .But 1 month later I still haven't received refund from clearpay Reviewed on: 12th December 2023

No protection for customers

1
Clearpay do not have any protection for missing orders, Even when the merchant agrees there is no signed POD and has promised to refund but does not, Clearpay do not want to know, The payment was made in full and I have been left with no goods and no support for a refund. Clearpay really does need to look at their policy as this is a very easy loophole for merchants to take your money and avoid any form of redress. I would advise any customer to think hard before using clearpay before the Christmas rush of people trying to spread their Christmas purchases otherwise there may certainly be a few very unhappy customers at Christmas Reviewed on: 7th November 2023

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