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Close Brothers: Car Finance reviews

View other Close Brothers products
1.90
Based on 74 reviews, last reviewed 10th Aug 2026
No new 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
19%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
76%

Latest highest rating:

5

Always been fairly priced with good support for all... Always been fairly priced with good support for all services they offer. Reviewed on: 24th September 2024
Alex B's avatar
Alex B

Latest lowest rating:

1

AVOID! WASTE OF TIME 40 minutes waiting on call, to then call being cut off when answered rang back, even though it was the complaints team they could not deal with my com... Read more Reviewed on: 10th August 2026
Keely 's avatar
Keely
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About this product

Close Brothers offer car finance for both new and used cars, vans and motorbikes across the UK. If you've taken out a car finance policy, you too can leave a Close Brothers car finance review below.

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Close Brothers Car Finance reviews (74)

Simple application process

5
Quick decision to drive away with payments to suit my lifestyle Reviewed on: 8th April 2019
AngloSaxonMark's avatar
AngloSaxonMark

Not interested in Customer complaints

1
This company financed my car which should have come with FSH however the documents which were provided weeks later were full of discrepancies, obvious errors and appear fraudulent. Our complaint to Close Brothers fell on deaf ears as they accepted the service records as genuine after one phone call to the servicing garage even though they were aware that it had a family connection to the car dealer. They have made no further investigation to put our minds at rest and 5 months on whilst still providing a financial service to the dealer. We are having to take legal action against Close Brothers as they are jointly liable for the vehicles description at time of sale. Reviewed on: 25th February 2019
Jon K Hall's avatar
Jon K Hall

Brilliant

5
We renewed our Insurance six months ago and went with one call close brothers are our provider. They are easy to deal with. Always pleased to help and plesnet to talk to. They are transparent with their services costs and fees (always a bonus when choosing financial services). Reviewed on: 6th November 2018
Kim's avatar
Kim

Car Finance

5
Car Finance made easy with good rates easy to talk to and an online account to see how much you owe in your car Reviewed on: 19th September 2018
Nick Vaughan's avatar
Nick Vaughan

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