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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.9 (3570 reviews)

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4.90

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3570)

Review of the Collingwood, Car insurance:

The call handler was polite, informative and profess...

The call handler was polite, informative and professional Reviewed on: 23rd September 2024

I had a very great experience and when talking on th...

I had a very great experience and when talking on the phone people were very informative and helpful Reviewed on: 29th August 2025

Reply from Collingwood Hi Kayla, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 2nd September 2025

Helpful advice and support, in regard to learner dr...

Helpful advice and support, in regard to learner driver and future neefs Reviewed on: 29th August 2025

Reply from Collingwood Hi Jacky, Thank you so much for your lovely review and for sharing your positive experience with Collingwood. Our team works had to create a great experience for all our customers and your kind words have inspired us to continue to offer the best service possible. We look forward to helping you in the future with any support you may need and wish you well in your endeavours to becoming a full licence holder. Kind Regards The Collingwood Team Response date: 2nd September 2025

Very helpful and understanding customer service.

Very helpful and understanding customer service. Thorough and efficient but friendly. Reviewed on: 29th August 2025

Reply from Collingwood Hi Karl, Thanks so much for the great review and we're delighted to hear you had a great experience with us. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Incredible customer service from Cass, great experie...

Incredible customer service from Cass, great experience , easy to understand and incredible value for money. Reviewed on: 28th August 2025

Reply from Collingwood Hi Harry, Thanks for the great review and for speaking so highly of Cass who helped you on this occasion. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards, The Collingwood Team Response date: 29th August 2025

Very helpful staff

Very helpful staff who answered promptly, so not too long on hold. Clear in their explanations and efficient over the phone. However, the overall experience once you've paid your premium gets a bit crazy with the sheer number of emails sent. 10 emails later for the one insurance product, therefore 10 emails I have to forward to my son for his information as the policy holder (I am the nominated person, who has paid and will be providing the car!) - he is 17...he doesn't need 10 emails! Also the first email says to access the policy via a link which when we go into it, asks for username and password, but the link to set a password (in another email!) doesn't work, so we will have to ring customer services tomorrow! Reviewed on: 28th August 2025

Reply from Collingwood Hi CC, Thank you for taking the time to share your feedback with us. We are sorry for the volume of emails that you have received - this is certainly something we are currently working on, therefore thank you for drawing our attention to this. We're also sorry to hear about the trouble you encountered with your username and password not working. Please be reassured that this is not typical, and we will be happy to assist you. Your experience matters greatly to us, and if you haven't done so already, please get in touch with our team directly so we can assist you and your son in setting up the account and ensure you are able to access everything without further issue. Thank you for your patience and the opportunity to make things right. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

I phone about learner driver insurance and received...

I phone about learner driver insurance and received excellent service from start to finish at a great price Reviewed on: 28th August 2025

Reply from Collingwood Hi Tinkerbell, Tha Response date: 29th August 2025

Happy days

Luke the telephone advisor was amazing he was so helpful and I was a happy customer at the end of my phone call Reviewed on: 28th August 2025

Reply from Collingwood Hi MB, Thanks for the 5* review and for speaking so highly of Luke. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Worth the money

Quick, good and easy to set up helpful customer service and really useful info. Reviewed on: 28th August 2025

Reply from Collingwood Hi George, Thanks for the great review and we're delighted to hear that you found the service helpful and your policy good value for money. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Always so helpful and friendly on the phone.

Always so helpful and friendly on the phone. No question is to much for them and they will give the best answer. Reviewed on: 28th August 2025

Reply from Collingwood Hi Amanda, Thank you very much for taking the time to share your feedback. We pride ourselves on delivering a great experience for our customers and we're delighted to hear that this was your experience. If we can help with anything at all in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Customer service was polite and thorough about my po...

Customer service was polite and thorough about my policy, would highly recommend Reviewed on: 28th August 2025

Reply from Collingwood Hi Kyle, Thanks very much for the great review and for the recommendation! If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

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