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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.9 (3570 reviews)

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4.90

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3570)

Review of the Collingwood, Car insurance:

The call handler was polite, informative and profess...

The call handler was polite, informative and professional Reviewed on: 23rd September 2024

ladie I spoke to Megan, was absolutely fantastic nic...

ladie I spoke to Megan, was absolutely fantastic nice and polite made everything she said sound clear and made my experience extremely good thank you Reviewed on: 28th August 2025

Reply from Collingwood Hi Ryan, Thank you so much for your great review and we'll be sure to pass your lovely comments over to Megan who helped you on this occaison. If there is anything at all we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Great customer service

Megan gave great customer service… very clear and professional Reviewed on: 28th August 2025

Reply from Collingwood Hi Catherine, Thanks for the 5* review - Megan will be delighted to hear your lovely comments. We'll be sure to pass them on, If we can help with anything in the future, please do not hesitate to get in touch. Have a great day! The Collingwood Team Response date: 29th August 2025

Insurance Renewal

Today I called on behalf of my son who was too late to except his renewal quote online so a new account had to be created. Les was very helpful, calm and patient during the car. He was friendly and made the call welcoming. The flow of the call and arranging insurance was fantastic. Ab additional email was sent and with an App to download for Theory practice, Thank you Reviewed on: 28th August 2025

Reply from Collingwood Hi Kimberley, Thank you for your feedback, and we're glad to hear that Les was such a help to you and that you found the free app for theory practice useful. If there is anything more we can help with at all, please don't hesitate to get in touch, and of course we want to wish your son all the very best in his endeavours to becoming a full licence holder. Kind Regards The Collingwood Team Response date: 29th August 2025

Holly was fantastic at helping us, took time to chat...

Holly was fantastic at helping us, took time to chat and didn’t rush us. Reviewed on: 28th August 2025

Reply from Collingwood Hi Janie, Thank you so much for your great review - we'll be sure to pass your lovely comments over to Holly. If there is anything we can do to help in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Highly highly recommended

Great, everyone that I spoke to was kind and friendly, and they were happy to help me with my problem. Big shout out to Cameron the legend who took the time to check everything over and make sure all was good with my policy. Reviewed on: 28th August 2025

Reply from Collingwood Hi, Thanks for the 5* review! Thanks also for speaking so highly of Cameron - we'll be sure to pass your great feedback over to him.. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 28th August 2025

Always very helpful when I call, someone is always o...

Always very helpful when I call, someone is always on hand, no.ques waiting to get through to an advisor. Reviewed on: 27th August 2025

Reply from Collingwood Hi Sarah, Thank you so much for the great review. We're always delighted to hear when our customers have had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 28th August 2025

Very Professional and extremely polite i’m very happ..

Very Professional and extremely polite i’m very happy as they solved my query without any problems Reviewed on: 27th August 2025

Reply from Collingwood Hi Milly, Thanks for the 5* review and we're delighted to hear that you found your experience with us professional and polite! If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 27th August 2025

Cameron was helpful, friendly and very efficient.

Cameron was helpful, friendly and very efficient. He explained everything clearly and make the experience very easy Reviewed on: 27th August 2025

Reply from Collingwood Hi Rachel, Thanks so much for your lovely review! We’re really glad to hear you had such a great experience with Cameron. We’ll be sure to pass your feedback on—it’ll make Cameron’s day. If there’s anything else you’d like to share, just let us know. All the best, The Collingwood Team Response date: 27th August 2025

Fast reply when emailing and detailed information gi...

Fast reply when emailing and detailed information given Reviewed on: 26th August 2025

Reply from Collingwood Hi Autumn, Thanks so much for taking the time to leave a review, and we're so glad that you found our service quick and detailed. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 27th August 2025

Fantastic customer service and make everything so ea...

Fantastic customer service and make everything so easy to process and customer care is second to none Reviewed on: 26th August 2025

Reply from Collingwood Hi Josh, Thank you so much for taking the time to share your review. Your thoughts and experiences mean a great deal, and we truly appreciate your input. Feedback like yours helps us understand what we are doing well and where we can continue to improve. If there is anything further we can do to help in the future, please do let us know. Have a great day! The Collingwood Team Response date: 27th August 2025

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