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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3570 reviews)

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4.89

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3570)

Review of the Collingwood, Car insurance:

The call handler was polite, informative and profess...

The call handler was polite, informative and professional Reviewed on: 23rd September 2024

Great experience friendly service

Great experience friendly service Reviewed on: 18th July 2025

Reply from Collingwood Hi Michael, Thank you so much for your lovely review. We’re glad you found the service helpful and efficient. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Have a great day! The Collingwood Team Response date: 22nd July 2025

great value for learners driviers

great value for learners driviers Reviewed on: 18th July 2025

Reply from Collingwood Hi Gary, Thank you for leaving us a 5* review. We're delighted to hear that you felt your insurance policy was great value for money. If we can help with anything in the future, please do not hesitate to reach out, and we'll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 22nd July 2025

Top tier insurance

I started a short term policy for a month and it helped me a lot to pass my driving test. The customer service was excellent and I would recommend to other learner drivers Reviewed on: 17th July 2025

Reply from Collingwood Hi Eddie, First of all - congratulations on passing your test - you must be delighted!! Thank you for taking the time to leave a review and tell us about your experience with our team and our products. We wish you all the very best as a full licence holder and hope you have many safe and happy driving adventures in the future. Kind Regards The Collingwood Team Response date: 22nd July 2025

Helpful advisors and great value learner car insurance

Really helpful advisors and explained everything clearly in obtaining great value learner car insurance. Reviewed on: 15th July 2025

Reply from Collingwood Hi Matt, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. We're also happy to hear that you found our advisors helpful and your policy great value for money. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 22nd July 2025

The person I spoke to was very polite to me and very...

The person I spoke to was very polite to me and very patient and understandable Reviewed on: 15th July 2025

Reply from Collingwood Hi Samuel, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 22nd July 2025

My experience with Collingwood is just excellent.

My experience with Collingwood is just excellent. And I will always rate it best and tell others about the good news. Reviewed on: 15th July 2025

Reply from Collingwood Hi, Thank you so much for the lovely review, and that you for sharing the good news about our products and services. We're always delighted to hear when a customer find our products and services helpful and efficient. If we can do anything to help in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 22nd July 2025

Tips and tricks

I have been trying to learn for nearly a year now and so far I've felt safe with Collingwood, they give me loads of help through there learning guides, apps and tips and tricks. I have passed my theory due to all off the information and help they have given me l. Reviewed on: 17th June 2025

Avoid this company.

Avoid this company. After paying the full year's insurance in 9 months they refund nothing for the unused months but instead charge an additional £40 to cancel. This is only avoided if the learner takes the full year to pass their test. Absolute scam. Reviewed on: 24th February 2025

Learner Driver Policy Hidden £40 charge:This is...

Learner Driver Policy - Hidden £40 charge: This is the scam: When you pass your test you have to cancel the insurance and pay £40 even though you have paid the annual policy insurance cost in total. It’s like paying for a meal at a restaurant and then having to slip them £40 to let you out afterwards - if a business did that to you, you’d just take it to the police as extortion wouldn’t you! When you buy the policy and navigate through online nowhere does it tell you what the extra charge is (you have to optionally select to open and read the “terms of business”) which literally no one does hence the other 1 star (but really 0 star) reviews. They could quite easily put the £40 charge ‘as-clear-as-day’ on the main page next to the ‘initial’ cost. We identified the insurance through compare the market, and if the quote had included the inevitable and unavoidable additional £40 it would not have been a competitive quote and we’d never have purchased the product. That’s deliberately misleading and acquires new business under false pretences. The positive reviews for this company have not considered at all this because they have not yet experienced the unscrupulous business practice. There are even 5 star reviews from some individuals then a subsequent 1 star (really 0 star) from that same person when they encounter the reality of this business model. Finally as for their comments on people’s reviews “unfortunately we don’t have the details….” - that’s idiotic no-one is putting their name, address, policy number and phone number on here! I have made a formal complaint to them, I’m sure others have too. Clearly from the other reviews all identifying the same issue they are well aware of the issue and the deliberate lack of transparency about additional hidden charges and therefore its patently a deliberate operational choice to act unethically. Don’t give unethical businesses your hard earned cash. Shop elsewhere. Remember GoCompare etc are a price guide not a final quote. Read reviews before you buy - I wish I had. I know you guys out there are smarter than me. Lesson learned. Reviewed on: 16th November 2024

Excellent website experience and assistance

Excellent website experience and afterwards needing to correct a mistake made after the Policy issued given brilliant assistance to sort it out by Luke on the telephone. Reviewed on: 17th October 2024

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