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The Co-operative Bank: Current account reviews

Name: Current account
Rating: 4.12 (412 reviews)

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4.05

Based on 412 reviews, last reviewed 23rd Jan 2026

1000% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

61%

18%

11%

Latest highest rating:

5

Always available locally or phone Always available locally or phone Reviewed on: 23rd January 2026

Latest lowest rating:

1

Won’t let you buy crypto. Won’t let you buy crypto. I do not feel that it is their place to tell me what I can or cannot do with MY monry Reviewed on: 23rd January 2026

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About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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The Co-operative Bank Current account reviews (412)

Ethically minded

I have been a co-operative bank customer for over 20 years, I like how they aim to use an ethical approach to banking. Reviewed on: 4th January 2018

Always Worried

I have never really had a bad experience with the coop but I have always been worried that they would not stay open in the market. Currently looking to change banks to ease my fears Reviewed on: 3rd January 2018

Overall good but internet banking just ok

The only issue I'd take is that the internet banking interface is awful Reviewed on: 1st January 2018

Great Bank

really great customer service, so easy to deal with Reviewed on: 31st December 2017

Great little bank

Been with coop for 11 years service is great and ethical investment policy winner Reviewed on: 30th December 2017

Great service

Branch staff are fantastic they go out of there way to help Reviewed on: 21st December 2017

Very great account,

Excellent service, great account. Easy set up and process Reviewed on: 13th December 2017

Fantastic customer service

Co-ops customer service is second to none, they're faultless in my opinion. They did however refuse me a student bank account although I banked with them for four years, and did not disclose why. Whether that is a fault of the bank or an industry standard I am not sure. Reviewed on: 25th November 2017

HASSLE FREE SERVICE

I have never had a any real issues with the CO-OP Bank, friendly staff, online banking & the app!! Reviewed on: 22nd November 2017

Banking

This bank is very good with direct debits and paying out money in time :-) Reviewed on: 20th November 2017

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