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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.11 (375 reviews)

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4.03

Based on 375 reviews, last reviewed 10th Oct 2024

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Customer service is a breath of fresh air Customer service is a breath of fresh air. UK based member of staff called me to go through setting up my account, recommended a linked saving accoun... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

I'm autistic and dyslexic I'm autistic and dyslexic and still… I'm autistic and dyslexic and still work full-time and been with coop many years. My tenancy was up 2 weeks ago a... Read more Reviewed on: 27th August 2024

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

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The Co-operative Bank Current Account reviews (375)

Great bank just troublesome times

This is a great bank with excellent customer services - however it has lost it's ethical edge and the future remains uncertain Reviewed on: 30th June 2017

Smile- it's the online co-op bank

Been with smile for quite some time now and have found them to be a thoroughly helpful and supportive bank. Their online and telephone staff are polite, helpful and very knowledgable. Reviewed on: 29th June 2017

Good service

Good customer service, always happy to help Reviewed on: 29th June 2017

Great account

Easy and ethical banking - just what I want Reviewed on: 31st May 2017

Fair, ethical and friendly

Dealing with the co-op is always a good experience. The staff never make you feel like they have to get rid of you and always want to be very helpful Reviewed on: 31st May 2017

1st class service

been with the co op for over 30 years with my current account - superb in every aspect Reviewed on: 30th May 2017

Current Account that is easy to use?

Yes! Absolutely! I've been with a few different banks over the years and have many a time been disappointed at how difficult it was to speak with an easy to understand administrator...I finally found the bank I will be staying. They have everything offered to me by other banks; the products, the online user friendly website, they even switched all my direct debits with no Burroughs AND I got a cash back reward for the honour! Brilliant! Reviewed on: 30th May 2017

Always find them very helpful

I always find them very helpful and I have always spoken to a UK call centre Reviewed on: 25th May 2017

Simples

The Co-op bank current account offer a no frills bank account and their customer service and internet banking are easy to use! Reviewed on: 26th April 2017

Day to day contact

Good online and telephone service, but poor branch network. Reviewed on: 31st March 2017

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