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Darlington Building Society: Savings reviews

4.91
Based on 12,246 reviews, last reviewed 27th Jan 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Overall great customer service. I rang as I never received a confirmation email of my account that I set up online. In particular Simon McCabe (Customer Contact Administrator) was ve... Read more Reviewed on: 27th January 2026
Liz's avatar
Liz

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12248)

Review of the Darlington Building Society, Savings:

Savings made easy

5
I like the different saving products and the easy of opening then both in Branch and Online and the easy that I can then make deposit Reviewed on: 17th April 2025

Opened an account in Barnard Castle branch.

5
Opened an account in Barnard Castle branch. Very friendly and helpful staff Reviewed on: 9th December 2025

In branch service review

4
Always friendly and very helpful. Reviewed on: 8th December 2025

In branch service review

5
Very straight forward, no problems at all. Reviewed on: 8th December 2025

In branch service review

5
Appointment was easy to organise; Sophie was excellent at explaining the options available. Reviewed on: 8th December 2025

In branch service review

5
Very friendly and knowledgeable. Reviewed on: 8th December 2025

In branch service review

5
Staff friendly and helpful, local branch, good opening times. Reviewed on: 8th December 2025

In branch service review

5
Staff always helpful and understanding. Reviewed on: 8th December 2025

In branch service review

5
Very good, friendly quick and easy to do transactions. Reviewed on: 6th December 2025

In branch service review

5
Very professional and friendly service. Thank you. Reviewed on: 5th December 2025

In branch service review

5
It was a straightforward process. Very nice staff who dealt with all my questions. Reviewed on: 5th December 2025