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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Really helpful with my memory situation and made it very easy for me. Reviewed on: 29th July 2025

In branch service review

5
Very helpful and knowledgeable about the products available. Reviewed on: 29th July 2025

In branch service review

5
We visited the Darlington branch with an account query. Elaine was patient and knowledgeable and gave us the advice we needed. Reviewed on: 28th July 2025

In branch service review

5
Always professional and helpful and very patient. Reviewed on: 28th July 2025

In branch service review

5
Staff always polite, friendly and professional. Thanks for all your help. Reviewed on: 28th July 2025

In branch service review

5
Swift process, clearly explained. Reviewed on: 28th July 2025

In branch service review

5
Good range of services, polite staff and very helpful. Reviewed on: 28th July 2025

In branch service review

5
It's local and the staff are so friendly and approachable. The staff were outstanding - so patient. Reviewed on: 28th July 2025

In branch service review

5
Tom has been very helpful today. A really pleasant meeting to discuss savings - very efficient and very helpful. Reviewed on: 28th July 2025

In branch service review

5
Good products, cheerful and helpful staff. Reviewed on: 28th July 2025

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