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Darlington Building Society: Savings reviews

4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Always friendly and very helpful. Reviewed on: 30th May 2025

In branch service review

5
Appointment on time and went well. Reviewed on: 30th May 2025

In branch service review

5
Very good service, very helpful and informative. Reviewed on: 30th May 2025

In branch service review

5
Helpful staff, plenty of different accounts like having passbook and certificates. Reviewed on: 30th May 2025

In branch service review

5
Bond/ISA maturity online form, postal form instead of appointment. Instant access account not competitive with other building societies in town. Reviewed on: 30th May 2025

In branch service review

5
Helpful, thorough service. All seems smooth and staff knows what they are doing. All questions answered. Reviewed on: 30th May 2025

In branch service review

5
Excellent service, makes us feel we are doing the right thing, Nice cuppa. Reviewed on: 30th May 2025

In branch service review

5
ISA transfer was made easy and understood everything. Reviewed on: 30th May 2025

In branch service review

5
Only improvement provided a current account everything else works wonderful. Reviewed on: 30th May 2025

In branch service review

5
Everything was explained clearly process was straight forward. Reviewed on: 30th May 2025

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