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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Always helpful and so good to have face to face service. Reviewed on: 13th May 2025

Could not have managed to open my ISA & transfer fun...

5
Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke) Reviewed on: 12th May 2025
Neil A's avatar
Neil A

In branch service review

5
Very helpful, easy to understand what was happening to my accounts very professional and easy to talk to. Made me feel that I understood everything. Reviewed on: 12th May 2025

In branch service review

4
Good experience, Staff pleasant and helpful. One annoying problem - go into branch to open specific account, need appt, no appt available for 2 weeks when you go for appointment - product no longer available. Reviewed on: 10th May 2025

In branch service review

5
Staff are fantastic and really helpful to me. Reviewed on: 10th May 2025

In branch service review

5
Friendly staff with great customer service also well presented branch. Reviewed on: 9th May 2025

In branch service review

5
Was very easy to open an ISA, Explained well and clear. Reviewed on: 9th May 2025

In branch service review

5
Polite and informative. Able to answer my questions. Reviewed on: 9th May 2025

In branch service review

5
Good service, Excellent Cuppa, Friendly staff. Reviewed on: 9th May 2025

In branch service review

5
Always had accounts with Darlington Building society, service is always outstanding. Reviewed on: 9th May 2025

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