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Darlington Building Society: Savings reviews

4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Megan was really helpful and explained all about ISA' with the questions I had. Very approachable. Reviewed on: 26th April 2025

In branch service review

5
Warm and welcoming, information given was I was looking for. Reviewed on: 26th April 2025

In branch service review

5
5 - due to cant do deceased ISA spouse transfers. Reviewed on: 26th April 2025

In branch service review

5
Natalie was very helpful and considerate. Reviewed on: 25th April 2025

In branch service review

5
Being local and able to have face to face contact. More personal approach. Reviewed on: 25th April 2025

In branch service review

5
I had a very pleasant experience with martin in branch today. Marting was information, knowledgeable and friendly. I would like to see DBS have an app which could be downloaded to make online banking easier. Reviewed on: 25th April 2025

In branch service review

4
Very helpful convenient and local branch. Reviewed on: 25th April 2025

In branch service review

5
Nothing is too much trouble. Willing to take time explaining in a kindly manner. Reviewed on: 25th April 2025

In branch service review

5
Very satisfied - processed efficiently and in a friendly and professional manner. Reviewed on: 25th April 2025

Easy to setup account.

5
Easy to setup account. Good rate of interest. Reviewed on: 24th April 2025

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