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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12414 reviews)

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4.91

Based on 12,414 reviews, last reviewed 13th Mar 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

Adding to ISA

Adding to my ISA Good service ability to complete at the counter Certificate ready to pick up pin 20 minutes Reviewed on: 18th April 2025

Great & awesome building society.

This is a great & awesome building society. The services and customer relationship is excellent. They amaze me. Reviewed on: 18th April 2025

How a bank should be

Staff always welcoming and helpful. Friendly office, Reviewed on: 18th April 2025

Change of email

Online customer service was really helpful when email changed. Reviewed on: 18th April 2025

Staff in our local branch in Northallerton are lovel...

Staff in our local branch in Northallerton are lovely, really welcoming and helpful Reviewed on: 18th April 2025

They do what I want and they are local to me.

They do what I want and they are local to me. I want to support a local mutual Reviewed on: 18th April 2025

Fixed rate ISA

Couldn’t have been easier opening a fixed rate isa online, at the start of the new tax year. Easy to open with clear instructions and an excellent rate for a fixed term of 3 years in the current climate. Reviewed on: 17th April 2025

Helpful and knowledgeable staff

I have always found the staff to be very knowledgeable and willing to help and explain matters. Nothing too much trouble. Account types and interest rates explained in a way that anyone could understand. Reviewed on: 17th April 2025

Opening a cash ISA account made easy

Opened a fixed rate cash ISA account online and found the whole experience to be straight forward and hassle free. The online guidance was clear and answered all of my questions regarding the transfer of funds into this account and the options available on interest payments. Reviewed on: 17th April 2025

Darlington Building Society

Easy to do business with. Use their website and on-line service. Reviewed on: 17th April 2025

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